In stock orders ship within three (3) business days. We ship via USPS or Fedex (no P.O. Boxes for Fedex orders). Orders shipped by Fedex are insured to $100. You have the option of purchasing insurance for orders shipped via USPS. For international orders, please contact us for a shipping quote.
Returns are accepted on unwashed, unworn clothing with tags attached. Used training pants, diapers and underwear are non-returnable for hygienic reasons. Clearance clothing items are non-returnable. All shoe purchases are returnable within 14 days of purchase. Shoes must be returned in unworn condition with all tags, box, and packing materials. No returns accepted on worn shoes with soiled soles or scuff marks. Please have child wear socks while trying shoes and stand on a carpeted surface to prevent soiling while checking for proper fit. We must be contacted for prior authorization for returns at email@example.com. Return shipping costs will be the responsibility of the buyer. All returns must be sent by insured/trackable method: either United States Postal Service (USPS) with insurance, UPS, or Fedex. No returns allowed after 14 days.